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    Helpdesk Support Birmingham

    We make every call count

    We don’t think you should ever be left waiting on something that may well be critical to your business’ IT, particularly if you’re being delayed by someone who doesn’t really know their stuff.

    Our golden rule is that every single call counts. So, we make sure every call is answered by someone who can really help. No call backs, no delays – just a direct line into someone who can offer the fastest route to a fix.

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    Quick Facts

    • Open 8.30AM – 5:30PM Monday through Friday
    • Currently handling over 100 Calls a day
    • Average wait time of 11 secs
    • Over 300 active clients
    • 8,515 Closed tickets in 2021
    • 70% of our customers have been with us for over 5 years
    IT Support Birmingham

    Our Golden Rule

    We don’t think you should ever be left waiting on something that may well be critical to your business’ IT, particularly if you’re being delayed by someone who doesn’t really know their stuff.

    Our golden rule is that every single call counts. So, we make sure every call is answered by someone who can really help. No call backs, no delays – just a direct line into someone who can offer the fastest route to a fix.

    About us