Business VoIP & Phone Systems
Birmingham
The PSTN switch-off is coming. Every business still running traditional phone lines needs to move to VoIP before 2027, and LeapIT is making that transition straightforward for businesses across Birmingham and the West Midlands. Certified 3CX partner. Fixed costs. No disruption.
Certified & Accredited
Business VoIP and phone systems for West Midlands businesses
Traditional phone lines are being switched off. BT's PSTN network closes in 2027, which means every business still running ISDN or analogue lines needs a VoIP solution, whether they're ready or not.
LeapIT provides business VoIP and phone systems to organisations across Birmingham and the West Midlands. As a certified 3CX partner, we design, deploy, and manage phone systems that cut call costs by up to 50%, work from any device, and integrate cleanly with Microsoft 365 and Teams where it makes sense.
We handle number porting, hardware, staff training, and ongoing support. One fixed monthly cost, no long-term contract lock-in, and engineers who can be on site in Birmingham the same day if something goes wrong.
Communication Services
At LeapIT, we provide a comprehensive range of communication services to meet the unique needs of your business. Whether you want to optimise your existing infrastructure or start fresh with a new setup, we've got you covered.
Phone Lines
Ensure seamless connectivity with telephone systems designed to meet the communication needs of your team and customers. Our reliable solutions integrate seamlessly with your existing infrastructure.
Broadband Solutions
Experience fast, secure, and dependable broadband connectivity that keeps your business operations running smoothly and efficiently.
Wired and Wireless Networks
From robust wired networks to scalable wireless solutions, we create infrastructure that ensures uninterrupted communication throughout your organisation.
VoIP & Unified Communications
Streamline your communications with advanced VoIP solutions that integrate voice, video, and messaging into a single, cost-effective platform.
Learn moreMobile Communication
Stay connected on the go with our mobile communication solutions, designed to support productivity and seamless collaboration wherever you are.
Advanced Communication Tools
Leverage innovative features such as real-time analytics, AI-powered call routing, and enhanced customer engagement tools to improve efficiency and outcomes.
Business Phone Systems
Upgrade your communication infrastructure with feature-rich business phone systems that deliver exceptional call quality and advanced integration capabilities.
Call Centre Solutions
Enhance customer service with our call centre technologies, optimised to improve agent productivity and customer satisfaction.
Communication Compliance and Security
Protect your data and meet regulatory requirements with advanced security solutions that ensure compliant, encrypted communications.
Hardware Setup and Support
From installation to maintenance, we provide comprehensive hardware solutions to keep your communication tools functioning at peak performance.
User Training and Support
Equip your team with the skills they need through expert-led training programmes and ongoing support services for all communication tools.
Managed Communication Services
Let us handle your communication infrastructure with end-to-end management solutions, ensuring optimal performance and reliability.
Ready to enhance your business' communication capabilities? Explore our services and see how LeapIT can transform your communications.
Certified 3CX Partner
As a certified 3CX partner, we deploy and manage one of the world's leading phone systems. 3CX gives your business enterprise-grade VoIP, video conferencing, and live chat , all on a single platform, at a fraction of the cost of traditional systems.
Why Choose LeapIT for Communication Services?
Effortless Integration Across Systems
Your communication tools should work together, not fight for attention. From robust wired and wireless networks to scalable VoIP systems, we ensure every solution integrates perfectly with your existing infrastructure.
Tailored Plans That Fit Your Business
No two businesses are the same, and your communication strategy shouldn't be either. We create customised solutions designed to support your unique business needs, whether that's a reliable link system, improved team collaboration, or faster internet access.
Harnessing the Best Technology
From future-ready mobile solutions to resilient telephone line setups, we bring you the latest technology to help your business communicate smarter. Our expert team ensures you always have the right tools to stay competitive and agile.
Proactive Support, Always
With LeapIT, you're never left in the dark. We offer proactive advice, tailored guidance, and dedicated support to ensure your communication systems stay effective, secure, and worry-free.
Brilliant IT starts with brilliant support
Over 400 companies trust LeapIT to keep their systems running smoothly.
IT Communications Across the Midlands and Beyond
At Leap I.T., we pride ourselves on delivering a personalised, local service with comprehensive coverage across the Midlands and surrounding regions. Whether your business operates from a single location or multiple sites, our network ensures you receive expert IT support tailored to your needs.
With a strong presence across the Midlands, Leap I.T. is dedicated to providing responsive, reliable, and tailored IT solutions to help your business thrive. Let us be your trusted partner in technology.
Contact UsThe LeapIT Advantage: What Makes Us Different
Certified 3CX partner
3CX is one of the world's leading business phone platforms. As a certified partner we deploy, configure and support it properly, not just install it and leave.
PSTN switch-off specialists
We've already migrated dozens of West Midlands businesses off legacy ISDN and analogue lines. We know every number porting pitfall and how to avoid them.
Microsoft Teams Phone
Already running Microsoft 365? We can turn Teams into your business phone system, calls in and out on direct dial numbers, no separate phone system needed.
How We Transform Your Communications
A seamless transition with zero disruption to your business.
Assessment
Analyse your current communication setup, call volumes, and requirements. Identify features you need and potential savings.
Design
Create a solution tailored to your workflow. Call flows, network design, and integrations mapped out.
Deployment
Install and configure with number porting handled seamlessly. Staff training ensures everyone is confident from day one.
Support
Proactive monitoring, rapid issue resolution, and ongoing optimisation. Your communication systems just work.
Ready to Improve Your Communication Systems?
LeapIT is here to ensure your business stays connected and competitive with solutions like VoIP, broadband, and wireless networks. Whether you're upgrading your infrastructure or implementing a new strategy, we'll provide the tools and expertise to help your business thrive.
Contact us today to learn how LeapIT can simplify your communication infrastructure and support your success.
Explore Our Communication Services
Specialist communication solutions for modern businesses.
3CX Phone Systems
As a certified 3CX partner, we deliver feature-rich business phone systems that cut costs, improve flexibility, and give your team the tools to communicate from anywhere.
Explore 3CX Phone Systems3CX Wallboard & Call Reporting
Live queue stats, agent status and SLA tracking on a big screen, so your team can see call performance in real time.
Explore 3CX Wallboard & Call ReportingBusiness Leased Lines & Dedicated Internet
A leased line gives you uncontended, symmetric internet built for business, with proper SLAs, fast fix times and the bandwidth your team actually needs.
Explore Business Leased Lines & Dedicated InternetFrequently Asked Questions About Our Communications Services
Everything you need to know about our communication solutions.
BT is switching off the UK's traditional PSTN and ISDN telephone network by January 2027. If your business still uses analogue phone lines or ISDN, you will need to migrate to a VoIP or cloud-based phone system before that date. LeapIT can audit your current setup and manage the full migration for you.
3CX is a software-based business phone system that runs over your internet connection. It supports calls, video conferencing, live chat, and mobile apps on a single platform. We recommend it because it costs significantly less than traditional systems, works from any device, and we're a certified partner, meaning we know it inside out.
VoIP systems typically cost between £10–£25 per user per month depending on features and hardware. Most Birmingham businesses see 40–50% savings versus their existing line rental and call charges. We'll give you a clear fixed-price quote after a free assessment, no hidden costs.
Yes. Number porting is included as standard. Your existing landline numbers transfer to the new VoIP system so clients and contacts reach you on the same numbers they always have. The process typically takes 2–4 weeks and we manage it end to end.
We configure failover routing so calls automatically divert to mobile numbers if your internet connection drops. For businesses where uptime is critical we also recommend a 4G backup connection, something we can supply and manage alongside the phone system.
Communications insights
VoIP, 3CX and the PSTN switch-off explained in plain English.
The PSTN Switch Off: What Your Business Must Do Before January 2027
The UK's analogue phone network, the PSTN, is being retired, with the switch off completing by the end of January 2027. Any service still running over an analogue line will stop working: phone lines, older broadband, and the analogue lines quietly powering alarms, lifts, door entry and card machines. Moving to a digital alternative before the deadline is straightforward; discovering a dependent system after it is not.
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Read the guide7 minBenefits of Having a Single Supplier for Your IT and Your Phone Systems
Phones are IT now. Why splitting your IT provider and telecoms provider causes finger-pointing, slower onboarding and security gaps, and when a split still makes sense.
Read the guide7 min3CX Phone System: Features, Benefits, and Integration
What 3CX does, the benefits assessed honestly, and how it connects to Microsoft 365, Teams and your CRM ahead of the PSTN switch-off.
Read the guide4 minReady to Enhance Your Communication Capabilities?
Explore our services and see how LeapIT can transform your communications.