Communications

VoIP, 3CX, Teams calling. Browse our expert articles below.

7 Articles

The PSTN Switch Off: What Your Business Must Do Before January 2027

The UK's analogue phone network, the PSTN, is being retired, with the switch off completing by the end of January 2027. Any service still running over an analogue line will stop working: phone lines, older broadband, and the analogue lines quietly powering alarms, lifts, door entry and card machines. Moving to a digital alternative before the deadline is straightforward; discovering a dependent system after it is not.

How to Choose the Right Mobile Device Management (MDM) software

How to choose mobile device management software: managing devices vs data, where Intune fits, the policies that matter, and the mistakes that cause rollouts to fail.

Benefits of Having a Single Supplier for Your IT and Your Phone Systems

Phones are IT now. Why splitting your IT provider and telecoms provider causes finger-pointing, slower onboarding and security gaps, and when a split still makes sense.

3CX Phone System: Features, Benefits, and Integration

What 3CX does, the benefits assessed honestly, and how it connects to Microsoft 365, Teams and your CRM ahead of the PSTN switch-off.

PSTN switch-off 2027: what UK businesses need to do now

Openreach is retiring the UK's analogue phone network by January 2027. Here's what changes, what stays the same, and how to migrate to VoIP without disrupting your business.

Thinking of Moving to VoIP? What You Should Actually Know First

VoIP is now the default for UK businesses, but the move is full of gotchas your provider won't always volunteer. Here is what to know before you sign anything.

Can Microsoft Teams Replace Your Business Phone System? An Honest Answer

Teams can handle calls, but should it replace your PBX? We compare Teams Phone, Operator Connect and 3CX for UK SMEs, including costs, call quality and the gotchas nobody tells you.