LeapIT have been supporting PARRS for a few years now. They are always very responsive, sort out any issues very quickly and the whole team is a pleasure to deal with.
Posted on GoogleView review
IT Support for Dental Practices in Birmingham and the West Midlands
Practice systems, imaging and patient data kept secure, backed up and running through every clinic.
A dental practice depends on its systems from the first appointment of the day. If the practice management system, imaging or reception phones stop working, patients wait and clinicians lose time. LeapIT provides managed IT support for dental practices across Birmingham and the West Midlands, focused on keeping clinics running.
We look after the networks, workstations, servers and connectivity your practice management software and imaging equipment rely on, and work alongside your software and equipment suppliers when an issue needs escalating. Our helpdesk runs Monday to Friday, 8:30 to 17:30, covering your clinic hours.
Patient records and X-ray images are sensitive personal data under UK GDPR. We protect them with access controls, encryption, email security and cyber security monitoring, and keep secure, tested backups so the practice can recover quickly if something goes wrong.
What we do for dental practices
Comprehensive IT support tailored for dental organisations
Practice system support: looking after the workstations, servers and network your practice management software runs on, through our IT support service
Imaging and surgery workstations: keeping surgery PCs and imaging workstations updated, connected and working, and liaising with your equipment supplier
Patient data protection: UK GDPR aligned access controls, encryption and cyber security for patient records and images
Secure backups: encrypted, monitored backups of patient data, with cloud backup and tested recovery
Reception phones: hosted phone systems with call queues so reception can handle busy periods
Microsoft 365 and email: secure email and Microsoft 365 setup for clinicians and practice staff
Great service from Joe, meeting with us a few times so that we had the assurance that Leap were right for our IT needs. Friendly, knowledgeable and never pushy.
Posted on GoogleView review
Fantastic company, Joe has been quick to respond to questions and offer advice. The whole team couldn't be more helpful when we have any issues.
Posted on GoogleView review
FAQ
Dental IT Support FAQ
We support the IT environment it runs on, including workstations, servers, network and backups, and work alongside your software supplier for product specific issues.
We look after the workstations and network your imaging relies on and work with your equipment supplier when the issue sits with the device or its software.
With access controls, encryption, email security, monitoring and secure backups, aligned to your obligations under UK GDPR. LeapIT holds ISO 27001 and Cyber Essentials Plus certification.
Our helpdesk runs Monday to Friday, 8:30 to 17:30, with issues prioritised by their impact on the practice.
Backups are encrypted, monitored and kept separately from your main systems, and we test recovery so you know the data can be restored.
Yes. We standardise systems across sites and connect them securely so staff can work from any of your practices.
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