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10+ years in IT support
Ryan
Helpdesk Manager
Ryan joined Leap I.T. in 2022 as our Helpdesk Manager with previous experience in the IT industry. Ryan's leadership style is characterized by his hands-on approach and dedication to fostering a supportive and efficient work environment. He consistently seeks feedback from both his team and customers, using it to drive improvements and innovations within the helpdesk operations.
Areas of Expertise
Helpdesk Operations
Customer Service
Incident Management
Team Leadership
Outside of Work
Outside of work, Ryan enjoys staying active, balancing his passion for exercise, gaming, and Muay Thai.
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