Experts in IT support and security

Let Down in Lockdown by your IT company?

Use our Easy Switch service to migrate your system to Leap IT in the easiest, hassle free way!

We Manage The Transfer Process

Expert Knowledge During Transfer

Breaking Down Information

We know what questions to ask to get all the information we need and more importantly, We know when they might not be telling the entire truth.

Once you are happy to proceed, we will check all the information with you. We can break this down into simple bitesize pieces of information.

More often than not there is very little documentation available for us to prepare the migration from and for this reason we prefer to engage with the current supplier directly.

Dedicated Project Manager

A Full Migration Plan

Leap IT will assign you a dedicated project manager to handle the entire transition process from your old provider to us.

We will set out a full migration plan with you so you can keep track of the progress and know when the transfer will happen.

IT Can Be Complicated, But Your Contract Doesn't Have To Be

Choose one of our standard IT Support packages below and contact us to customise it with additional bolt-on features to help best suit your business needs. 

Recommended

Silver

Gold

Platinum

Onsite Audit

Anti Virus Software Licence

Full IT & Security Report

24x7 Monitoring Software

Onsite Engineer for Issues

Out of Hours Emergency Service

Unlimited Helpdesk Calls

Full Mobile Phone Support

Email on Mobiles

Sage Updates

Unlimited Dial-in Sessions

VPN & Wifi Support

Pegasus Updates

Modifying Email Addresses

Liase with External Providers

Monthly Catchup Calls

Creating Email Addresses

New User Setup

Backup and DR Documented Plan

Asset Register

Quarterly Catchup Calls

Monthly Tickets Report

Site Documentation Folder

Firewall Changes

Plus all of the Silver Package

Plus all of the Gold Package

Our IT Support packages start from only £8.99 per month. Not looking to commit to anything long term or want to give us a try first? No problem - give us a call and ask about our Pay As You Go options.

Why Is Our IT Support So Good?

Premium features included as standard with all our IT Support Contracts

Full case notes meaning you don’t repeat yourself over and over again

1st time fix success​

First-class technical experts​

Highly automated, no issue gets missed

Almost 50 5-star reviews in Google​

Hear What Our Customers Have To Say 

“We have worked with LEAP IT for a number of years now and their service is second to none.”

“Brilliant company and super helpful, nothing is ever to much trouble and since using them our IT set up has never been easier to manage.”

"During the Lockdown they have been Golden and super stars. If you are already with them you will agree."

"My main reason for the recommendation is for their amazing communication, I have never found a technology company who communicates so well"

Helen Brewster

Brand Hatton Button Solicitors

Matthew Hill

D B Roberts Ltd

Lee Warren

Forte Cloth Ltd

Contact Us To Get Your IT Back On Track

Let us know what you are after and one of our experts will be in touch with the best way we can help with your IT issues. We will work with you to go through any additional add-ons you need from our base packages which will help improve your IT infrastructure but we won't try to sell you anything you don't need!

Tel: 0121 296 5545 Unit 8 Hockley Court, 2401 Stratford Road, Hockley Heath, Solihull, B94 6NW

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