We know what questions to ask to get all the information we need and more importantly, We know when they might not be telling the entire truth.
Once you are happy to proceed, we will check all the information with you. We can break this down into simple bitesize pieces of information.
More often than not there is very little documentation available for us to prepare the migration from and for this reason we prefer to engage with the current supplier directly.
Dedicated Project Manager
A Full Migration Plan
Leap IT will assign you a dedicated project manager to handle the entire transition process from your old provider to us.
We will set out a full migration plan with you so you can keep track of the progress and know when the transfer will happen.
IT Can Be Complicated, But Your Contract Doesn't Have To Be
Choose one of our standard IT Support packages below and contact us to customise it with additional bolt-on features to help best suit your business needs.
Anti Virus Software Licence
Full IT & Security Report
24x7 Monitoring Software
Onsite Engineer for Issues
Out of Hours Emergency Service
Unlimited Helpdesk Calls
Full Mobile Phone Support
Email on Mobiles
Unlimited Dial-in Sessions
VPN & Wifi Support
Modifying Email Addresses
Liase with External Providers
Monthly Catchup Calls
Creating Email Addresses
New User Setup
Backup and DR Documented Plan
Quarterly Catchup Calls
Monthly Tickets Report
Site Documentation Folder
Plus all of the Silver Package
Plus all of the Gold Package
Our IT Support packages start from only £8.99 per month. Not looking to commit to anything long term or want to give us a try first? No problem - give us a call and ask about our Pay As You Go options.
Why Is Our IT Support So Good?
Premium features included as standard with all our IT Support Contracts
Full case notes meaning you don’t repeat yourself over and over again
1st time fix success
First-class technical experts
Highly automated, no issue gets missed
Almost 50 5-star reviews in Google
Hear What Our Customers Have To Say
“We have worked with LEAP IT for a number of years now and their service is second to none.”
“Brilliant company and super helpful, nothing is ever to much trouble and since using them our IT set up has never been easier to manage.”
"During the Lockdown they have been Golden and super stars. If you are already with them you will agree."
"My main reason for the recommendation is for their amazing communication, I have never found a technology company who communicates so well"
Brand Hatton Button Solicitors
D B Roberts Ltd
Forte Cloth Ltd
Contact Us To Get Your IT Back On Track
Let us know what you are after and one of our experts will be in touch with the best way we can help with your IT issues. We will work with you to go through any additional add-ons you need from our base packages which will help improve your IT infrastructure but we won't try to sell you anything you don't need!