LeapIT have been supporting PARRS for a few years now. They are always very responsive, sort out any issues very quickly and the whole team is a pleasure to deal with.
Posted on GoogleView review
IT Support for Estate Agents and Property Firms
Birmingham and West Midlands estate agents, letting agents and property management companies trust LeapIT to keep branches, valuers and property systems connected and secure.
Property businesses run on speed and trust. A missed call is a lost instruction, a CRM outage stops viewings being booked, and one compromised email can put a client's deposit or completion funds at risk. LeapIT provides IT support for estate agents, letting agents and property management firms across Birmingham and the West Midlands, built around how property teams actually work.
We keep your property CRM, portal feeds and Microsoft 365 running, connect branches and back offices securely, and make sure valuers and negotiators can work from a phone or laptop on the road as easily as from the office. When a branch opens, moves or merges, we handle the technology so the team keeps selling and letting.
Security matters more in property than in most sectors. Agents handle identity documents, anti money laundering checks, tenant records and large client payments, which makes them a prime target for email interception and payment diversion fraud. We put the controls in place to stop it and build firms up to Cyber Essentials as part of everyday support.
What we do for property firms
Comprehensive IT support tailored for real estate organisations
Property CRM and portal support: keeping your CRM, website feeds and portal listings connected and working, and working with your software vendor when something needs escalating
Branch networks and connectivity: reliable, secure networks for every branch, with connections between offices and a backup line where downtime would cost instructions
Mobile and remote working: secure laptops and phones for valuers, negotiators and property managers who spend the day out on viewings and inspections
Business phone systems: hosted phones that route calls between branches, record calls where you need them and keep your numbers through the 2027 analogue switch off
Payment fraud and email protection: multi factor authentication, email filtering and payment verification processes that make conveyancing and deposit fraud far harder
Compliance and data protection: secure storage for ID and anti money laundering records, access controls for tenant and client data, and the technical measures UK GDPR expects
Great service from Joe, meeting with us a few times so that we had the assurance that Leap were right for our IT needs. Friendly, knowledgeable and never pushy.
Posted on GoogleView review
Fantastic company, Joe has been quick to respond to questions and offer advice. The whole team couldn't be more helpful when we have any issues.
Posted on GoogleView review
FAQ
Real Estate IT Support FAQ
Yes. We support the property CRMs, accounts packages and portal feeds agencies commonly run, including keeping them updated and liaising with the software vendors when an issue needs escalating.
With layered controls: multi factor authentication on email, filtering for impersonation attempts, alerts on suspicious mailbox rules, and simple processes so bank details are always verified by phone before money moves.
Yes. We standardise systems across branches so staff can work from any office, and manage openings, moves and mergers so the technology is ready on day one.
Yes. Property management teams need the same secure, reliable systems as sales and lettings, plus safe handling of tenant and leaseholder data, and we support both.
Yes. We set up laptops and phones with encryption, secure access to your systems and remote management, so a lost device is an inconvenience rather than a data breach.
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