IT Support for Manufacturing West Midlands

Yes. We support a range of ERP platforms used by West Midlands manufacturers including SAP, Sage 200, Microsoft Dynamics 365, Epicor, and Infor. Support covers user access management, integration troubleshooting, performance issues, updates, and liaison with your ERP vendor when escalation is needed. If you're mid-implementation or planning a migration, we can also provide infrastructure and network support to ensure the environment is ready.

Legacy systems are a reality in manufacturing, equipment that runs critical processes on software that can't easily be replaced or updated. We assess your legacy environment, identify the security and reliability risks it presents, and implement compensating controls where direct updates aren't possible. That typically means network segmentation to isolate legacy kit, tight access controls, and monitoring for unusual activity. Where replacement is the right answer, we'll tell you honestly and help you plan the transition.

Yes, multi-site is a core part of what we do for manufacturers. We provide consistent IT support across all your locations, with centralised monitoring, unified security policies, and a single point of contact for all sites. Whether you have two sites or ten, your team gets the same standard of support regardless of which facility they're working in. We cover Birmingham, Solihull, Coventry, Worcester and the wider West Midlands from our Hockley Heath base.

OT/IT convergence, connecting operational technology like PLCs, SCADA systems and industrial controls to your wider IT network, introduces serious security risks if not handled correctly. We help manufacturers implement proper network segmentation between OT and IT environments, ensure industrial systems are monitored without being exposed to general network traffic, and apply the Cyber Essentials framework to the IT side of your environment. We work alongside your engineering team and OT vendors rather than treating the shop floor as an IT project.