LeapIT have been supporting PARRS for a few years now. They are always very responsive, sort out any issues very quickly and the whole team is a pleasure to deal with.
Posted on GoogleView review
IT Support for Charities
Charities run on trust, and nothing erodes trust faster than losing donor or beneficiary data.
Charities run on trust, and nothing erodes trust faster than losing donor or beneficiary data. LeapIT provides managed IT support for charities and non profit organisations across Birmingham, the West Midlands and the UK, built around the realities of the sector: tight budgets, mixed estates of donated and ageing equipment, hybrid teams of staff and volunteers, and trustees who need assurance that data protection obligations are being met.
Our charity clients get the same service standards as our commercial clients, at a predictable fixed monthly cost that finance committees and funders can plan around. We help charities access the discounted and donated software licensing available to the sector, including Microsoft 365 charity programmes, which routinely cuts software costs substantially against commercial pricing.
Increasingly, funders, local authorities and grant programmes expect evidence of good cyber security practice, with Cyber Essentials certification a common requirement. We build charities up to that standard as part of everyday support, so certification becomes a formality rather than a scramble before a funding deadline.
What we do for charities
Comprehensive IT support tailored for charities organisations
Fixed cost IT support: unlimited helpdesk for staff and registered volunteers, with predictable budgeting and no surprise invoices
Donor and beneficiary data protection: GDPR aligned access controls, encryption and retention practices across your systems
Charity licensing: eligibility checks and setup for discounted and donated software, including Microsoft 365 nonprofit plans
Cyber Essentials readiness: gap analysis, remediation and certification support to meet funder requirements
Cloud and remote working: secure setups for hybrid teams, home workers and multi site operations
Hardware lifecycle: making donated and ageing equipment safe and productive, and advising when replacement is genuinely necessary
Great service from Joe, meeting with us a few times so that we had the assurance that Leap were right for our IT needs. Friendly, knowledgeable and never pushy.
Posted on GoogleView review
Fantastic company, Joe has been quick to respond to questions and offer advice. The whole team couldn't be more helpful when we have any issues.
Posted on GoogleView review
FAQ
Charities IT Support FAQ
Mixed estates of donated equipment, volunteer users, grant funded budgets and funder security requirements. We build support around those realities rather than treating a charity as a small business with a different logo.
Yes. We support registered volunteer users on the same basis as staff, with access controls that reflect the difference between the two, which matters for data protection.
Through the same layered approach we apply to regulated commercial clients: least privilege access, encryption, secure backup, and audit trails, aligned to your obligations under UK GDPR.
Yes. We run the gap analysis, fix what fails, and support the certification, and the controls stay in place afterwards because they are part of your managed service rather than a one off project.
Yes. Many charities start with a co managed arrangement or a specific project, such as a Microsoft 365 nonprofit migration, and expand from there.
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