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Thinking of moving over to VoIP? What you should know

Thinking of moving over to VoIP? What you should know

What is VoIP and SIP and how many lines do I need? VoIP stands for Voice over IP (Internet Protocol), which is essentially just a phone call over the internet instead of using the traditional PSTN and ISDN phone networks that have been in place for most of the century...
How do you recall a sent Email?

How do you recall a sent Email?

So you’ve accidentally clicked send on your unfinished email or even worse sent it to the wrong person and it’s now on its way. We’ve all been in this situation which is why Microsoft developed the ‘Message Resend and Recall’ feature:...
Can I use Microsoft Teams to replace my Phone System?

Can I use Microsoft Teams to replace my Phone System?

This is something we have been asked numerous times throughout this pandemic and the short answer is yes, you can have your incoming telephone calls come through into Microsoft Teams. With many businesses forced into finding alternative solutions to face to face...
Reasons Why Security Awareness Training Is Important

Reasons Why Security Awareness Training Is Important

Cybersecurity breaches are everywhere and very expensive. It doesn’t choose who it happens to- whether it’s just a small start-up or multinational like UN or Microsoft. Today, no service provider can guarantee 100%, full-proof cyber protection. Hackers have devised...
Finding the Right IT Support Company for Your Business

Finding the Right IT Support Company for Your Business

Look, running a successful business is not a walk in the park- whether it’s just a small start-up or an established enterprise with all the resources to throw at every opportunity. One of the reasons why this will always remain true is because there’s not a single...